Tomtom go expert plus 6 no sound

Joined
Jan 6, 2023
Messages
10
Country
<img src="/styles/default/custom/flags/bg.png" alt="Bulgaria" /> Bulgaria
TomTom Model(s)
6250
Hello. I bought a new device Tomtom go expert plus 6.
After I turned it on it asked for an update. I updated the software but there is no sound. Only the cameras have sound and when I turn up and down from the volume bar. No voice guidance no matter what language I choose. brand new device.
 
Hi

Have you checked that the voice is not crossed out.

1696592570761.jpeg
 
Hi. Yes. i did all that. I also reset to factory settings. Nothing helped. When I move the volume bar there is a beep but no voice guidance. The click sound checkbox is also checked but there is no sound when I type an address or navigate the menu
 
@gazibarev
There appears to be an issue with recorded voices and the current level of code. Only computer voices (the ones that can pronounce street names, etc.) appear to be reliable on the current code build.

Is your new device running 23.103.0018 code?

We have addressed this and your other issue in your other thread.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Members online

No members online now.

Latest resources

Forum statistics

Threads
29,145
Messages
197,041
Members
68,197
Latest member
Gazza666

Latest Threads

Back
Top