Share your safety camera reports

Discussion in 'TomTom Services' started by Jimbode, Dec 15, 2012.

  1. Jimbode

    Jimbode

    Joined:
    Dec 15, 2012
    Messages:
    2
    Likes Received:
    0
    Location:
    United Kingdom
    TomTom Model(s):
    TomTom XL
    Just noticed that lately this hasn't been working. I comes up with the error "HOME couldn't reach the TomTom server to upload your safety camera reports but they will be uploaded next time." followed by a green tick indicating that it worked. It obviously hasn't worked because it offers to upload my camera reports next time Ii connect my TomTom XL even when I haven't added any.

    I'm using TomTom Home version 2.9.3.1836 on Mac OS X 10.8.2

    Profile folder = /Users/jameshitch/Library/Application Support/TomTom HOME/Profiles/fr4jmbd3.default
    Installation folder = /Applications/TomTom HOME.app/Contents
    Plugins folder = /Applications/TomTom HOME.app/Contents/Resources/plugins
    Data folder = /Users/jameshitch/Documents/TomTom/HOME
    Version = 2.9.3.1836
    Language = en-GB
    User name = [removed]
    Login status = User is logged in
    Server = https://home.tomtom.com/redir/
    Connection settings = Auto-detect proxy settings for this network
    Installed add-ons = Map status indicator 1.7.1, TomTom HOME default theme 1.0.2
    Name = TomTom XL
    Device Code = [removed]
    Serial number = GJ[removed]
    Capabilities = CarSymbol Caymann CaymannAlwaysOn DangerZonesCameras Durham HomeBackup InternalFlash Leeway LinkVolumeToSpeed MapShare MultipleMaps Newyork NotAutomotiveEmbedded PermanentMapCfg PlusEphemeris PlusOrRDSTMCTraffic PlusSafetyCamerasStatic RDSTMC RouteInfoBackToSummary SDK SettingsOverride SimpleMapBrowserButtonBar StartupImage SuspendImage TTS TTSCompressed TTSLoquendo700 Traffic USBAccessories VoiceBrowser ZeroVolumeSupported screensize=480x272
    Storage devices = Internal Memory (/Volumes/INTERNAL) - Active
    Installed Items = program/Navigator 9.465, phonedb/connect2internet 15, startupscreen/splashw 1, suspendscreen/antitheftw 1, carsymbol/-default 1, carsymbol/BlueCar 1, carsymbol/ClassCar 1, carsymbol/FamilyCar 1, carsymbol/FinnedCar 1, carsymbol/GreyCar 1, carsymbol/Oldtimer 1, carsymbol/RaceCar 1, carsymbol/RedCar 1, carsymbol/SportsCabrio 1, carsymbol/SportsCar 1, carsymbol/SUV 1, carsymbol/YellowCar 1, carsymbol/Hyundai_Coupe_RED 1, loquendovoice/English (UK) - Kate 700, loquendovoice/English (UK) - Simon 700, colorscheme/0001_Google_Maps_Optimized_For_Tomtom 1, voice/English(UK) - Sylvia 1, voice/English(UK) - Tim 4, voice/English(UK) - Jane 4, voice/English(US) - NY Cabby 1, voice/English(US) - The Don 1, zipcode/Great_Britain 900, zipcode/Nederland 900, ephemeris/Ephemeris 1356005561, map/Europe_West 865.3245, safetycamera/Autovelox_IT_TomTom 24421, safetycamera/Blitzer_AT_TomTom 24414, safetycamera/Blitzer_CZ_TomTom 24427, safetycamera/Blitzer_DE_TomTom 24416, safetycamera/Fartkamera_SE_TomTom 24425, safetycamera/Fartsboks_NO_TomTom 24423, safetycamera/Flitspaal_NL_TomTom 24422, safetycamera/Kamerat_FI_TomTom 24418, safetycamera/Radar_BE_TomTom 24415, safetycamera/Radar_ES_TomTom 24417, safetycamera/Radar_PT_TomTom 24424, safetycamera/Safety_Cam_EE_TomTom 24439, safetycamera/Safety_Cam_FR_Premium 23972, safetycamera/Safety_Cam_GR_TomTom 24432, safetycamera/Safety_Cam_HU_TomTom 24434, safetycamera/Safety_Cam_IE_TomTom 24441, safetycamera/Safety_Cam_LT_TomTom 24440, safetycamera/Safety_Cam_LU_TomTom 19910, safetycamera/Safety_Cam_LV_TomTom 24438, safetycamera/Safety_Cam_PL_TomTom 24426, safetycamera/Safety_Cam_RO_TomTom 24435, safetycamera/Safety_Cam_SI_TomTom 24436, safetycamera/Safety_Cam_SK_TomTom 24437, safetycamera/Safety_Cam_UK_TomTom 24420, safetycamera/Radar_FR_TomTom 23944
    Error incident IDs =
    * Computer info:

    Operating system: Mac OS X 10.8.2 Intel
    Free memory: 20971520 bytes
    User home directory: "/Users/jameshitch/Documents/"
    Home volume space: 974198 / 1048549 MB
    Temporary directory: "/Users/jameshitch/Library/Caches/TemporaryItems/"
    Temp volume space: 974198 / 1048549 MB
    Install directory: "/Applications/TomTom HOME.app/Contents/"
    Install volume space: 974198 / 1048549 MB
    External volume devices: / [] 974198 / 1048549 MB ; /Volumes/FreeAgent Drive [FreeAgent Drive] 336262 / 941973 MB ; /home [] 0 / 0 MB ; /net [] 0 / 0 MB ; /Volumes/INTERNAL [INTERNAL] 362 / 1885 MB ; /Volumes/Seagate [Seagate] 928695 / 953869 MB
    OS login name: "[removed]"
    Host name: "James’s Mac mini"
    Date and time: 2012-12-15 12:48:37

    * HOME info:

    DLL Version: 2.9.3.1836
    MapShare DLL Version: 2.9.3.1836
    Language: en-GB

    * Connected device: "TomTom XL"

    ID: "[removed]"
    Type: "gj_2048_tts"
    Serial: "GJ[removed]"

    MapShare information:
    Patch format version: 2.4
    Map patch downloads: true
    POI patch downloads: false
    Feedback email address:
    Patches to upload: 0
    POI Subscriptions:

    ttgo.bif file contents:
    [TomTomGo]
    DeviceName=TomTom XL
    DeviceVersionHW=XL
    DeviceSerialNumber=GJ[removed]
    DeviceUniqueID=[removed]
    RamDiskVersion=20120927
    BootLoaderVersion=55274
    LinuxVersion=842337
    ApplicationVersionVersionNumber=9465
    ApplicationVersion=1074274.2
    UserLanguage=English UK
    UserName=[removed]
    LastConnectionTime=Never
    GPSFirmwareVersion=2.16.201 77382
    BuiltInColorScheme0=Belgica
    BuiltInColorScheme1=Brittanica
    BuiltInColorScheme2=America
    BuiltInColorScheme3=Germanica
    BuiltInColorScheme4=Australia
    BuiltInColorScheme5=Deuteranopia
    BuiltInColorScheme6=Greys
    BuiltInColorScheme7=Antarctica
    BuiltInColorScheme8=Africa
    BuiltInColorScheme9=Astra
    BuiltInColorScheme10=Asia
    BuiltInColorScheme11=Brasilia
    BuiltInColorScheme12=Concordia
    BuiltInColorScheme13=NewAnglia
    CurrentColorSchemeBuiltIn=11
    CurrentVoiceInfo=Kate
    CurrentMap=Europe_West
    CurrentMapVersion=865.3245
    CurrentHomeLocation=51.35217,0.51988,16 Harptree Drive, Chatham
    Traffic=N
    CurrentFuelpricesType=
    CurrentFuelpricesTypeString=
    CurrentFuelpricesLastFullUpdate=
    ValueRatio=A9t2j6njzUXsCy87eg==
    Features=PlusOrRDSTMCTraffic,PlusEphemeris,PlusSafetyCamerasStatic,HomeBackup,TTS,TTSCompressed,TTSLoquendo700,VoiceBrowser,LinkVolumeToSpeed,ZeroVolumeSupported,MapShare,Newyork,Caymann,CaymannAlwaysOn,Durham,Leeway,RouteInfoBackToSummary,CarSymbol,PermanentMapCfg,RDSTMC,InternalFlash,SettingsOverride,SDK,USBAccessories,SimpleMapBrowserButtonBar,MultipleMaps,Traffic,DangerZonesCameras
    UnsupportedFeatures=PlusDownloadDynamic,PlusDownloadGeneral,PlusDownloadMap,PlusDownloadPOI,PlusDownloadScheme,PlusDownloadUpgrade,PlusDownloadVoice,PlusDownloadRingTone,PlusMessageNotification,PlusForceMessageNotification,PlusPushChannel,PlusTraffic,PlusWeather,PlusBuddies,PlusSafetyCamerasDynamic,PlusRoadConditions,PlusFuelPrices,PlusFuelPriceTimestamp,HDTraffic,Hercules,HerculesTraffic,Oxford,TrackMe,PlusTripReporting,OnDevicePayments,HidRemote,GPRSEngine,VoiceRecording,ASR,ASRCnC,TTSUncompressed,TTSNuance51,MP3,IPOD,MusicPlayer,PhotoViewer,PhotoJPGViewer,PhotoBMPViewer,Games,LinkVolumeToNoise,Itinerary,MAC,DepartureAdvisor,VehicleProfile,MapShareVehicleProfile,Handsfree,PhoneFeatures,3DCarModels,TextureRendering,ExtraSounds,UserSkin,RichPOI,FrequentDestinations,InternalModem,Prague,Bluetooth,HardDisk,SDSlot,Microphone,ExternalModem,SMSSupported,Keyboard,SupportKeyControl,SupportGetAMap,Work,WorkEnabled,WorkPromotion,WorkTuria,WorkMurcia,WorkBremen,WorkUsePlus,WorkStartUpPromotion,LiveServices,HTTPActivation,AltDefaultCarSymbol,MapOverlays,Documents,WarningSounds,ArrivalSounds
    SupportedPatchTypes=3F
    NrSupportedErrorTypes=138
    UserPatchDatVersion=102
    CompressedPatchVersion=200
    MapServerPatchDatVersion=105
    DeletedPoiDatVersion=200
    ServerLineIndexDatVersion=102
    ServerNameIndexDatVersion=102
    MapShareSupportedProviders=243
    CharacterSet=TTU
    VehicleBrand=
    VehicleModel=
    VehicleOptions=

    tthome.bif file contents:
    [TomTomHOME]
    UserName=[removed]
    IL #1: 'Internal Memory' 362 free/1885 total MB Block Size 32768 Media Name 'InternalMemory' serial $75dc0000, Writable

    * Connection Status:
    Test1: Request Code of http://home.tomtom.com/media/suppliers/check.png: 200, (Success)
    Test2: Request Code of https://home.tomtom.com/media/suppliers/check.png: 200, (Success)
    Test3: Request Code of http://download.tomtom.com/sweet/application/releases/check.png: 200, (Success)
    Test4: Request Code of http://download.tomtom.com/sweet/application/releases/check.zip: 200, (Success)
    Test5: Request Status of http://download.tomtom.com/sweet/application/releases/check.zip for Byte Range: 206, (Success)
     
    Last edited by a moderator: Dec 15, 2012
    Jimbode, Dec 15, 2012
    #1
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  2. Jimbode

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    11,208
    Likes Received:
    201
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    While we ponder this, I've removed a few personal details that no one needs to know about you and your unit.
     
    canderson, Dec 15, 2012
    #2
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