Map Share Isn't Available

Discussion in 'Maps and Routing' started by Woodenigloo, Nov 24, 2014.

  1. Woodenigloo

    Woodenigloo

    Joined:
    Jun 24, 2011
    Messages:
    52
    Likes Received:
    0
    Location:
    United States
    TomTom Model(s):
    VIA 1605M RV / XL335M
    Hi,

    First the equipment:

    TomTom VIA 1605 RV
    MyDriveConnect 3.3.0.1812
    Map 9.40.5988

    Everything is up to date. I cannot however, get MAP SHARE to work on my device. I've searched through all the settings online and also on the device. I've "activated" map share and ticked the proper boxes.

    Any help of ideas would be greatly appreciated.

    Thank you!
     
    Woodenigloo, Nov 24, 2014
    #1
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  2. Woodenigloo

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,998
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    443
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    I think there is an issue where mapshares aren't getting offered for that camper map. But call CS to get a clarification:

    [​IMG]United States
    866 486 6866
    Monday - Friday: 8:00 a.m. to 8:00 p.m. EDT
    Saturday: 9:00 a.m. to 6:00 p.m. EDT
     
    dhn, Nov 24, 2014
    #2
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  3. Woodenigloo

    Woodenigloo

    Joined:
    Jun 24, 2011
    Messages:
    52
    Likes Received:
    0
    Location:
    United States
    TomTom Model(s):
    VIA 1605M RV / XL335M
    Thank you, I will. I'd swear that I used to get them before, but I'll call and find out!
     
    Woodenigloo, Nov 24, 2014
    #3
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