canderson
Moderator
- Joined
- Dec 28, 2007
- Messages
- 12,989
- Location
- Colorado, USA
- TomTom Model(s)
- GO720, GO740, GO 1535, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, GO Discover, TomTom Bridge
FWIW, the following is the format that would help when attempting to report this sort of thing in the future. The more detail available the better to help them sort it out.
BASIC REPORTING DATA
Date of report:
Time of report:
Device type:
Software version:
Map version:
DATE AND TIME OF PROBLEM
Date and time problem observed:
Time Zone:
GENERAL PROBLEM DESCRIPTION
General Description of Observed Problem:
PROBLEM LOCATION
General Problem Location
Nearest Town or City:
Other:
Road name or number:
Specific Problem Location
Direction of travel
From:
To:
Nearest intersection or interchange
Name intersection 1:
Name intersection 2:
Number:
Hectometer:
DETAILED PROBLEM DESCRIPTION
BASIC REPORTING DATA
Date of report:
Time of report:
Device type:
Software version:
Map version:
DATE AND TIME OF PROBLEM
Date and time problem observed:
Time Zone:
GENERAL PROBLEM DESCRIPTION
General Description of Observed Problem:
PROBLEM LOCATION
General Problem Location
Nearest Town or City:
Other:
Road name or number:
Specific Problem Location
Direction of travel
From:
To:
Nearest intersection or interchange
Name intersection 1:
Name intersection 2:
Number:
Hectometer:
DETAILED PROBLEM DESCRIPTION
