Map won't work

[jgo]

I just got a tom tom XL IQ Routes yesterday after having a tom tom One for over 3 years. I plugged it in to update the stuff on it. I backed up the files through HOME and then updated. Now the map won't work. It's saying that the map needs to be activated? But that was after I updated it. When I go to restore the tom tom HOME ends up showing an error (I'll have to do it again to tell you what the error is) so I can't restore it either. Can I delete the map on the tom tom and will the one on HOME be put back on it? I don't know how to fix this.

 

[mvl]

It's possible that your map didn't fit.

First backup everything per this link.

Then go to "Manage my XL" and remove the map and all the Computer Voices. Then try downloading/adding the map again. Then try re-adding computer voices (if you have a 340S).