Go5100 zooms out and stays zoomed out

Discussion in 'Technical Support' started by camper, May 30, 2017.

  1. camper

    camper

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    TomTom Model(s):
    go5100
    Today I was following a 80 mile route when the voice said that an alternative had been found and would I like to take it. As the voice was playing the screen zoomed out to show my entire 80 mile route. I said 'No', although I don't know if voice activation was turned on or not. Either way the voice said 'Cancelling alternative route' but the screen stayed zoomed out to show my entire route (very inconvenient as I was driving through a difficult part of London at the time)

    I tried to zoom in manually but nothing happened. Eventually, when I got to the next junction, the screen zoomed back in again so I could see where I was meant to go.

    Is this normal behaviour?
     
    camper, May 30, 2017
    #1
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  2. camper

    Arno Moderator

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    Location:
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    TomTom Model(s):
    930; GO 620; Start 63
    What is your setting for Appearance > Automatic zoom?
     
    Arno, May 30, 2017
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  3. camper

    camper

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    TomTom Model(s):
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    Yes, it is set to automatic zoom, maybe that's why it finally zoomed in when I got to the next turn I had to make (nearly two miles later)
     
    camper, May 31, 2017
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