Haven't seen an 820/825 specific case cracking yet, but it's likely similar to other recent models we've documented.
That's a fairly recent unit. How is yours behaving in terms of on-time when not connected? How long have you had it? I'd figure it for being under warranty still.
Got it for free off a friend who said it didn't work and they did not want the hassle of repairing it, it powers up ok on a charger car,computer, etc but will not charge and as soon as the charger is removed it goes blank. Seems to be the battery is absolutely dead. Had Tom Tom`s before but this one does not seem to have any access, screw holes and leverage holes. The bezel around the unit must cover the screws.
I decided not to do anything myself and contacted Tom Tom as the unit is quite new so they are looking into it after several bits of communication with the help desk, will post on outcome.
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