Europe maps

Joined
May 9, 2018
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<img src="/styles/default/custom/flags/au.png" alt="Australia" /> Australia
TomTom Model(s)
Rider 40
G'day all,

I've got a Rider 40 with World Maps and I've been trying to update the Europe maps for the last two days but I get to 6% and it just stops, counter resets to 0%. I should add that my broadband speed is pathetic, averages about 2.1Mbps.

Is anyone else having a problem with updating Europe maps?

Saxo
 
Might you have an antivirus affecting proper transmission?

Support:

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Australia
1300 135 604
Monday-Friday:9:00 am to 5:30 pm AEST
 
I doubt it. I've got updated anti-virus & malware programs on the computer.
As the Europe map data is about 6Gb, I'm suspecting that my poor broadband speed is causing the problem. Meaning, I think it's timing-out. Although, I have downloaded Europe & US (about the same size as Europe) before. They did take several hours but they didn't reset to 0% during the download.
 
For some, Kaspersky has created some interesting updating problems (to amplify on dhn's comment), but then you likely wouldn't even be getting to 6%.
 

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