Another hello and HELP!

[Jonzjob]

Hi folks, I am lucky enough to live, retired, in the South of France near the lovely World Heritage Sites of Carcassonne and the Canal du Midi. Lived here for 6 years now.

I am not new to my 720, but I am new to updating the maps on it. Last evening I bought and downloaded the West Europe updated map and finished up leaving it overnight to down load. This morning I had to click a couple of times to finish the install. I am totally unsure as to what happened next, but I am now in the position of not being able to access the unit in any way. It won't even switch off!

The screen is showing a green rectangle with a picture of the 720 in its USB cradle. When it is connected to my iMac and TomTom Home is up and running it does not show the 720 at all, just the options to buy, delete, copy, etc. down the left hand side of the window. I have tried a reset, but there is still no difference. When I try to disconnect the unit from the Mac it tells me that it's busy and to try later.

I am going to need this thing on Wednesday so if anyone can give me any help I will be truly grateful!!

 

[Jonzjob]

I will start this thread in another forum, because the more I think about it the more I think it's in the wrong place..