I got a TomTom ONE XL during the holidays and have been using it on a regular basis since then. The MapShare feature sounds interesting and I proceeded to start making corrections when appropriate. I setup my TomTom to include changes I would make, changes approved by MapShare and also changes made by many users.
Next thing I know, the corrections I made are never taken into account. A clear proof was a left turn my TomTom keeps suggesting somewhere where it is impossible (there's a cement divider on the street son only right turns are possible). I kept correcting it, thinking that maybe I did something wrong the last time, and sure enough, the left turn was suggested the next time I'd be at that intersection.
I opened a TomTom support ticket and got the following surprising and disappointing answer.
- ANSWER ABOUT MAPSHARE CHANGES NOT BEING REDISTRIBUTED TO USERS:
[...] Currently we do not have an anticipated turn around time for the MapShare updates. This program is still very new and we are still getting a 'feel' for how many errors are reported each day, week, and month and how quickly we can verify these errors and redistribute them back to our users. We ask for your patience while we continue to improve this new service for all our customers. [...]
- ANSWER ABOUT MY MAPSHARE CORRECTIONS NOT EVEN WORKING ON MY OWN TOMTOM:
[...]The errors are not being kept by the TomTom due to the software. We are working on an update that should fix the issue. At this time we do not have a timeframe for when it will be released.[...]
Based on those answers, MapShare is basically useless now unless I misunderstand. If you have any input, clarification, or comment on that, please share!
Thanks!
Next thing I know, the corrections I made are never taken into account. A clear proof was a left turn my TomTom keeps suggesting somewhere where it is impossible (there's a cement divider on the street son only right turns are possible). I kept correcting it, thinking that maybe I did something wrong the last time, and sure enough, the left turn was suggested the next time I'd be at that intersection.
I opened a TomTom support ticket and got the following surprising and disappointing answer.
- ANSWER ABOUT MAPSHARE CHANGES NOT BEING REDISTRIBUTED TO USERS:
[...] Currently we do not have an anticipated turn around time for the MapShare updates. This program is still very new and we are still getting a 'feel' for how many errors are reported each day, week, and month and how quickly we can verify these errors and redistribute them back to our users. We ask for your patience while we continue to improve this new service for all our customers. [...]
- ANSWER ABOUT MY MAPSHARE CORRECTIONS NOT EVEN WORKING ON MY OWN TOMTOM:
[...]The errors are not being kept by the TomTom due to the software. We are working on an update that should fix the issue. At this time we do not have a timeframe for when it will be released.[...]
Based on those answers, MapShare is basically useless now unless I misunderstand. If you have any input, clarification, or comment on that, please share!
Thanks!