Tomtom iPhone app


JWm

Joined
Aug 23, 2017
Messages
1
Country
<img src="/styles/default/custom/flags/ca.png" alt="Canada" /> Canada
I purchased my Tomtom app years ago after my handheld tomtom broke after 3 years.

The app was paid in full and I believed I owned it.

Now it no longer works because of the new app and I am being asked to pay for an app I already purchased.

How in any world does this make sense. When I buy a car I own it the dealer doesn't shut the car down after 3 years and make you pay a yearly fee to be able to use it.

I think tomtom should allow previous purchasers to continue to use the new app without a fee. I don't need real time traffic from my app and if I do at that time I will pay for it.
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,156
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
You can try support but I don't think you'll get too much satisfaction:

1 877-757-7137
Monday - Friday: 9:00 a.m. to 8:00 p.m. EST
 
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Arno

Moderator
Joined
Jun 3, 2008
Messages
3,645
Location
Toronto - Pickering, ON
Country
<img src="/styles/default/custom/flags/ca.png" alt="Canada" /> Canada
TomTom Model(s)
930; GO 620; Start 63
I purchased my Tomtom app years ago after my handheld tomtom broke after 3 years..
Welcome to TomTomForums.

Could you please be a little more specific?
What is the name and version number of the app you had purchased?

(PS
In computerese, companies do not sell apps, they just give a non-exclusive right to use the app.)
 

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