TomTom Go Iphone app. not really that clever


Joined
Jul 12, 2016
Messages
1
Country
<img src="/styles/default/custom/flags/dk.png" alt="Denmark" /> Denmark
TomTom Model(s)
Iphone apps
Unfortunately it seems to TomTom forcing users of the Iphone Go app .
Has for many years been fond of western eu app that has worked seamlessly .
Go app does not quite thought through. When I connect to charge in the car , I can NOT select the sound source , it beats the just from when the plug set in .
In the old app could be via an arrow choose if you want iphone speakers or bluetooth etc .

Are there others with the same problems? possibly . anyone with a solution.

I'm tired of having to pay for this app and use it now only with the free included kilometer.

Unfortunately, it seems to me to drop the tomtom and move to garmin or navigon
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,170
Location
Toronto Canada
TomTom Model(s)
1535 LIVE; Via 1605; Go 50; Go 520
See if support can assist:

Danmark
35 25 65 14
Mandag-Fredag: 10:00 til 17:00
 
Joined
Aug 2, 2011
Messages
7
Unfortunately it seems to TomTom forcing users of the Iphone Go app .
Has for many years been fond of western eu app that has worked seamlessly .
Go app does not quite thought through. When I connect to charge in the car , I can NOT select the sound source , it beats the just from when the plug set in .
In the old app could be via an arrow choose if you want iphone speakers or bluetooth etc .

Are there others with the same problems? possibly . anyone with a solution.

I'm tired of having to pay for this app and use it now only with the free included kilometer.

Unfortunately, it seems to me to drop the tomtom and move to garmin or navigon
I agree, other navigation apps have the options:
1. Sound from phone
2. Sound from bluetooth (so you can play media from your phone over bluetooth and instructions will come through your car speakers)
3. Treat instructions as a bluetooth phone call (so it interrupts a car radio, for example)

I can't find anything to allow for changing setting in the TomTom Go iOS app. If you contact tech support do please post their response.

If you want an alternative that does allow changing sound setting try Sygic.
 
Joined
Aug 22, 2019
Messages
5
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Mobile Go app start600
I agree, other navigation apps have the options:
1. Sound from phone
2. Sound from bluetooth (so you can play media from your phone over bluetooth and instructions will come through your car speakers)
3. Treat instructions as a bluetooth phone call (so it interrupts a car radio, for example)

I can't find anything to allow for changing setting in the TomTom Go iOS app. If you contact tech support do please post their response.

If you want an alternative that does allow changing sound setting try Sygic.
I agree, other navigation apps have the options:
1. Sound from phone
2. Sound from bluetooth (so you can play media from your phone over bluetooth and instructions will come through your car speakers)
3. Treat instructions as a bluetooth phone call (so it interrupts a car radio, for example)

I can't find anything to allow for changing setting in the TomTom Go iOS app. If you contact tech support do please post their response.

If you want an alternative that does allow changing sound setting try Sygic.
See if support can assist:

Danmark
35 25 65 14
Mandag-Fredag: 10:00 til 17:00
 
Joined
Aug 22, 2019
Messages
5
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Mobile Go app start600
Ever tried contacting them?
Only afternoon if you live in Europe.
The sound in the app is so hit and miss that I now don't use Bluetooth. Just turn the volume up and listen to my radio, or use Waze which is as good mostly Tom Tom go mobile will not navigate to a town name unless there us an address following it. All my other tom Tom devices just take you to the town centre. This app just freezes with no action if I ask it to navigate to Birmingham for instance.
Same if its a one street village.
It even finds UK POSTCODES difficult.
The help screens don't explain why and I can see no reason for it. Have you the same problems?
Once it finds a destination its great, but sometimes you can be ten minutes setting it up.
 
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Arno

Moderator
Joined
Jun 3, 2008
Messages
3,677
Location
Toronto - Pickering, ON
Country
<img src="/styles/default/custom/flags/ca.png" alt="Canada" /> Canada
TomTom Model(s)
930; GO 620; Start 63
Tom Tom go mobile will not navigate to a town name unless there us an address following it. All my other tom Tom devices just take you to the town centre.
Menu > Search > type ajax > tap Ajax > tap Ajax (centre) > Drive.

Town_Centre.jpg
 
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