TomTom GO Expert Plus 7 Inch bluetooth icon greyed out and unusable

Joined
Jun 6, 2024
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<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
Go Expert Plus 7
Bluetooth icon greyed out on TomTom screen - cannot see "tomtom" on my phone's bluetooth so cannot link and get live traffic - it used to work but now doesn't.
 
Bluetooth icon greyed out on TomTom screen - cannot see "tomtom" on my phone's bluetooth so cannot link and get live traffic - it used to work but now doesn't.
Just an opinion:
Given all of the strange behavior connecting all things Bluetooth (mostly with Apple), I gave up and just set my phone up as a WiFi hotspot and I connect my various TomTom devices via WiFi instead of Bluetooth. Always stable, never any strange behavior.
 
iPhone 13 - but it won't connect to any phone as the bluetooth on the satnav is greyed out and not working.
 
iPhone 13 - but it won't connect to any phone as the bluetooth on the satnav is greyed out and not working.
Have you tried connecting via wifi
Like in this message?

Just an opinion:
Given all of the strange behavior connecting all things Bluetooth (mostly with Apple), I gave up and just set my phone up as a WiFi hotspot and I connect my various TomTom devices via WiFi instead of Bluetooth. Always stable, never any strange behavior.
 

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