How do I reset my TomTom via 1535

Joined
Jun 29, 2010
Messages
33
Location
Rio de Janeiro, Brasil
TomTom Model(s)
VIA 1535M
Hi!
How do I reset my TomTom via 1535?
It's not connecting to the computer anymore. I've tried different USB ports.
MyDrive Connect says that the device is being connected, and then, after I few seconds, "Not connected".

My POIs and Favorites will be lost during reset?
 
Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds. You won't lose any information.
 
OK.
I'll try that.

Still not connecting.
It shows the message "Establishing connection" for over 5 minutes, but it never connects.
You might try changing to a different USB cable. I have been amazed how many faulty cables I have encountered over the years.

- Tom -
 

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