Charge my TomTom

Discussion in 'General TomTom Discussion' started by Cathy21, Nov 4, 2019.

  1. Cathy21

    Cathy21

    Joined:
    Nov 4, 2019
    Messages:
    1
    Likes Received:
    0
    TomTom Model(s):
    TomTom Go Premium X
    I have bought an expensive TomTom Go Premium X and I can’t charge it. Its battery is now flat. I have tried via my computer and directly from mains but neither works. Help please. Will phone the technical help line tomorrow afternoon.
     
    Cathy21, Nov 4, 2019
    #1
    1. Advertisements

  2. Cathy21

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    23,045
    Likes Received:
    446
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Are you using the cable that came with the device? Inserting it properly in the usb port on the device? Allowing about 2 hours for the charge using the mains charger?
     
    dhn, Nov 4, 2019
    #2
    1. Advertisements

  3. Cathy21

    Bigalx58

    Joined:
    Mar 30, 2008
    Messages:
    12
    Likes Received:
    0
    Should the device be turned on? When I plug it into the pc, the device turns on and there is no visible way that I can see if it's charging. Can I use a cell phone charger that has the same type of USB end plug? Thanks.
     
    Bigalx58, Nov 15, 2019
    #3
  4. Cathy21

    Arno Moderator

    Joined:
    Jun 3, 2008
    Messages:
    3,449
    Likes Received:
    83
    Location:
    Toronto - Pickering, ON
    TomTom Model(s):
    930; GO 620; Start 63
    You can leave it turned on but it goes faster being turned off.

    Yes, I use a wall plug charger all the time or plug it into a PC USB port.
     
    Arno, Nov 15, 2019
    #4
  5. Cathy21

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,956
    Likes Received:
    193
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    And unless you have a really lame wall charger, it is likely that it will charge your device at something on the order of 3X ~ 5X faster than the USB port on your PC. The PC is typically limited to 0.5A. A good wall charger will usually get you between 1.5 and 2.4A.
     
    canderson, Nov 16, 2019
    #5
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.