Charge my TomTom

Discussion in 'General TomTom Discussion' started by Cathy21, Nov 4, 2019.

  1. Cathy21

    Cathy21

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    TomTom Model(s):
    TomTom Go Premium X
    I have bought an expensive TomTom Go Premium X and I can’t charge it. Its battery is now flat. I have tried via my computer and directly from mains but neither works. Help please. Will phone the technical help line tomorrow afternoon.
     
    Cathy21, Nov 4, 2019
    #1
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  2. Cathy21

    dhn Moderator

    Joined:
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Are you using the cable that came with the device? Inserting it properly in the usb port on the device? Allowing about 2 hours for the charge using the mains charger?
     
    dhn, Nov 4, 2019
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