910 died

[gr8hntr]

my 910 kicked the bucket lastnight

i cut it on when i left work and got the blue screen so i did the reset
then it wouldnt go past the screen the shows the tomtom pic not the words
but the pic of the unit itself

i called tomtom and i have to send it in for service ... its 1 year and 10 days old

what do yall think happend ?
has the harddrive gone bad ?

 

[zerimar]

By reset, I hope you mean a hard reset or so-called pin reset. If that didn't help, it could be that the hard disk is defective. If you have a full backup of your hard disk and are keen on trying to repair it yourself, here's a link to a Dismantling Guide I wrote some time ago with photos of the parts with specs at the end of the document. If you couldn't find exactly the exact capacity, anything bigger or smaller should work.
http://www.unc.edu/~bmoc/tomtom/Tomtom Go 910 Dismantling Manual.pdf

 

[Pedro2NR]

It happened to my 910 once. They sent me a refurbish replacement.

 

[gr8hntr]

It happened to my 910 once. They sent me a refurbish replacement.

how is the refurb working ?

 

[Pedro2NR]

Working great and no problems.

 

[gr8hntr]

i called tomtom today and a replacement was shipped and will be here tomorrow ...they didnt say what was wrong or what map version the replacement will have ..... i reckon i'll find out tomorrow

thx for all ya'lls help