Plan.tomtom.

[lost in europe]

Since the My Drive App stopped im having problems with planning a route, despite logging in.
What or why is it not sending to my navigation unit ?
Any help with this appreciated

 

[canderson]

When you log out and in to the online planner app, do you still see your route there after planning it?

 

[Willy875]

In the TomTom route planner, have you selected the option to sync your route across all your devices?
Is your GPS device next to your computer when you send the route?

 

[lost in europe]

Willy Hi
I do not have a computer I do not sync the route

 

[lost in europe]

When you log out and in to the online planner app, do you still see your route there after planning it?

Canderson Hi
I do not see anyway of being able to plan a route, having to do it directly through my 6250 and hope it finds a route, a few times it has failed to do that

 

[Willy875]

Willy Hi
I do not have a computer I do not sync the route

Hi
How do you open TomTom Maps if you don't open the web page?

 

[lost in europe]

From my phone (Android)

 

[Niall]

@lost in europe At the moment there is no link between the Tom application and your PND devices, as if you notice, you do not have to login to use the app This link is on Tomtom's "to do" list

 

[Willy875]

From my phone (Android)

What exactly is installed on your Android phone?

It's confusing in this post—is the topic about TomTom Plan or the TomTom app?

Just so you know, you can add TomTom Plan to your phone's home screen.

 

[lost in europe]

What exactly is installed on your Android phone?

It's confusing in this post—is the topic about TomTom Plan or the TomTom app?

Just so you know, you can add TomTom Plan to your phone's home screen.

Willy Hi
All sorted m8 thank you, I forgot I had previously used Chrome to open the plan.tomtom.com
But searching my phone I found it and am sorted now, I have all my previous routes showing and I am able to send stuff to my device.
Thank you very much