GO5000 no Always Connected icon
- Thread starter beingalan
- Start date
canderson
Moderator
- Joined
- Dec 28, 2007
- Messages
- 12,451
- Location
- Colorado, USA
- TomTom Model(s)
- GO720, GO740, GO 1535, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, GO Discover, TomTom Bridge
Not that familiar with how yours should look, but there is a car icon and a cloud icon that appear, but will have an X through them if they do not have data from your unit. Is that what you mean?
Yes, exactly. Why no data from my unit?
Arno
Moderator
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- Jun 3, 2008
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- 3,983
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- Toronto - Pickering, ON
- Country
- TomTom Model(s)
- 930; GO 620; Start 63
We do not have always connected devices in North America.
Suggest you call Customer Service on Monday morning.
Ceská Republika
+420239000491
pondelí-pátek
09:00-16:00
Suggest you call Customer Service on Monday morning.
Ceská Republika+420239000491
pondelí-pátek
09:00-16:00
canderson
Moderator
- Joined
- Dec 28, 2007
- Messages
- 12,451
- Location
- Colorado, USA
- TomTom Model(s)
- GO720, GO740, GO 1535, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, GO Discover, TomTom Bridge
It is first necessary to set up an account using MyDrive, and then also log into that account on your 6000. Have you already done both of those things?