GO5000 no Always Connected icon


Joined
May 9, 2015
Messages
2
Country
<img src="/styles/default/custom/flags/cz.png" alt="Czech Republic" /> Czech Republic
TomTom Model(s)
GO5000
I'm in Prague, just set up new GO5000 and "Always Connected" isn't there. Any suggestions please?
 
Ad

Advertisements

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,424
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Not that familiar with how yours should look, but there is a car icon and a cloud icon that appear, but will have an X through them if they do not have data from your unit. Is that what you mean?
 
Joined
May 9, 2015
Messages
2
Country
<img src="/styles/default/custom/flags/cz.png" alt="Czech Republic" /> Czech Republic
TomTom Model(s)
GO5000
Not that familiar with how yours should look, but there is a car icon and a cloud icon that appear, but will have an X through them if they do not have data from your unit. Is that what you mean?
Yes, exactly. Why no data from my unit?
 

Arno

Moderator
Joined
Jun 3, 2008
Messages
3,734
Location
Toronto - Pickering, ON
Country
<img src="/styles/default/custom/flags/ca.png" alt="Canada" /> Canada
TomTom Model(s)
930; GO 620; Start 63
We do not have always connected devices in North America.

Suggest you call Customer Service on Monday morning.

Ceská Republika
+420239000491

pondelí-pátek
09:00-16:00
 
Ad

Advertisements

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,424
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Yes, exactly. Why no data from my unit?
It is first necessary to set up an account using MyDrive, and then also log into that account on your 6000. Have you already done both of those things?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top