Purchased GO910 in 9/2006 and never registered. Having FIRST EVER problem with lost maps. Used on Mac and never backed up on "Home" because. Because. So today I do not have maps of Europe and North America, no backups, and reinstalled from "Home" (what little was available). Noticed no maps were available. No CDs or DVDs with purchase. Trying to enter activation code... have card 15 alpha/numerics in three groups of five characters....does not work.Noticed you want an eleven (11) character code. Where is activation code? Not on card! Don't have original box. Have manuals but not ONE mention of activation code. Please. Can you send me activation code to my email address? How can I get maps? Writing from France where I bought Go910 (700 euros).