Tom Tom Go Expert 6 - No internet error ??

Joined
Jul 12, 2023
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
Hi all, Just writing this on behalf of a friend of mine. Yesterday he received his go expert 6; Went to set it up etc etc, but even tho he is connected to his wifi it says connected but no internet; Same with his hotspot. He tried resetting the device and still the same. He left it overnight to see and it still says the same. I've tried messaging tom tom on facebook but I have got no reply from them
 
Hi

Tell your friend to turn on their GPS outside in an open area until their GPS finds the satellites the icon indicating their position on the GPS should be blue.
 
Yes. With a fully charged device go outside where there is an unobstructed view to satellites. No tall trees or tall building.
As Willy875 said, the grey 'current location' icon will turn to blue confirming the acquisition of sufficient satellites.
After that initial set up you will see the blue one most of the time, even in underground garages and the initialisation should not require repeating.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Members online

Latest resources

Forum statistics

Threads
29,302
Messages
198,362
Members
68,464
Latest member
VadimBelski

Latest Threads

Back
Top