I would be interested in hearing what Sena said vs. what I see in the Sena manual in case another user runs into similar issues!
I paired the phone 1st then went into settings/Bluetooth and waited for the headsets to appear in the list.
GPS Pairing
1. Turn on the headset and
press the Jog Dial for 6 seconds until the red LED is rapidly flashing and you hear multiple beeps.
2.
Within 2 seconds, tap the Phone Button and hear the voice prompt, “
Second mobile phone pairing”. Again
within 2 seconds, tap the Phone Button and the LED turns to green flashing and the beeps turn to multiple mid-toned beeps. You will hear the voice prompt, “
GPS pairing”.
3. Search for Bluetooth devices on the GPS navigation screen. Select the 20S EVO in the list of the devices detected on the GPS.
4. Enter 0000 for the PIN.
5. The GPS confirms that pairing has completed and the 20S EVO is ready to use. You will hear a voice prompt from the 20S EVO saying “
Your headset is paired”.
6. If the pairing process is not completed within three minutes, the 20S EVO will return to stand-by mode