GO6200 the word TOMTOM flashes on screen every 2 seconds and will not start

Discussion in 'Technical Support' started by Deadtom, Sep 24, 2019.

  1. Deadtom

    Deadtom

    Joined:
    Sep 24, 2019
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    TomTom Model(s):
    GO 6200
    Has been on computer charge all day, tried holding power on button down for a few seconds to many seconds but the flashing continues throughout. Tried holding the power button down whilst plugging in to power. Same flashing result. Rather disappointed in a relatively new machine. All helpful suggestions appreciated.
     
    Deadtom, Sep 24, 2019
    #1

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  2. Deadtom

    dhn Moderator

    Joined:
    Oct 1, 2007
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Try holding the power button for 30 seconds until you hear the drum sounds. If that doesn't work, try support:

    Australia
    1300 135 604
    Monday-Friday:9:00 am to 5:30 pm AEST
     
    dhn, Sep 24, 2019
    #2

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  3. Deadtom

    canderson Moderator

    Joined:
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    Location:
    Colorado, USA
    TomTom Model(s):
    GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
    Sounds as though it's not charging properly. Have you a wall adapter that you can use that produces more power? Your PC likely generates only 500mA, even if things are working well, which they may not be.
    Alternately, you could connect it in vehicle while powered off for a longish (15 minutes or more) trip to see if it behaves differently after using the vehicle power to charge.
     
    canderson, Sep 24, 2019
    #3

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