Getting ready to head out to the University Library tonight and grabbed the tomtom off the kitchen table as I was leaving. As I turned around quickly to walk to the garage, the tomtom flew out of my hands (I am 6'3''), slammed into the hardwood floor, bounced up and hit the wall, and then bounced back down on the ground. I would love to repeat the words that immediately came out of my mouth, but I'll try to keep it clean. I was afraid to turn it on but with a little help of my "normal wear and tear warranty I purchased", it made it a little easier. Glad to say, my Tomtom wasn't phased a bit. No kings horses, no kings men, needed to put tomtom back together again... and thank god because you know it would of taken months knowing tt support... lol