This is my 'old' GO 400 which I seem unable to update.
I plug into a USB port on the PC, and after booting it up the device says 'No Maps Available'. I log onto MyDrive Connect and it shows 840 Mb used 6214 Mb free. It also shows my previously inserted and formatted Samsung 32 Gb SDHC (Class 10) memory card as 30148 Mb free.
I click on the map of Europe that I want to install, and for the next 6 hours or more I wait patiently whilst it says it's downloading it. It then goes into the next phase which is 'Updating content on your device'. After some time, at or around the 20 per cent mark, it stops. At this point I notice the GO 400 screen is completely black. No matter how long I leave it, nothing further happens. I presume the device has actually shut down as I have to press the ON button to boot it up again.
Computer has no power management or power saving enabled for the hard drive, Ethernet adaptor or USB hub/ports. I have not lost power at any point, and the Internet connection is constant and not being used by anthying or anyone else. I even tried a different USB lead and another Windows 7 computer. I am plugging directly into one of the backplane USB ports which is inbuilt onto the mobo.
I've been through this exact scenario about five times now, and each time it fails precisely as above.
Anyone got any suggestions please...
I plug into a USB port on the PC, and after booting it up the device says 'No Maps Available'. I log onto MyDrive Connect and it shows 840 Mb used 6214 Mb free. It also shows my previously inserted and formatted Samsung 32 Gb SDHC (Class 10) memory card as 30148 Mb free.
I click on the map of Europe that I want to install, and for the next 6 hours or more I wait patiently whilst it says it's downloading it. It then goes into the next phase which is 'Updating content on your device'. After some time, at or around the 20 per cent mark, it stops. At this point I notice the GO 400 screen is completely black. No matter how long I leave it, nothing further happens. I presume the device has actually shut down as I have to press the ON button to boot it up again.
Computer has no power management or power saving enabled for the hard drive, Ethernet adaptor or USB hub/ports. I have not lost power at any point, and the Internet connection is constant and not being used by anthying or anyone else. I even tried a different USB lead and another Windows 7 computer. I am plugging directly into one of the backplane USB ports which is inbuilt onto the mobo.
I've been through this exact scenario about five times now, and each time it fails precisely as above.
Anyone got any suggestions please...