tomtom 920 sound problems....

Discussion in 'System Configuration and Customization' started by drksi99, Jan 12, 2009.

  1. drksi99

    drksi99

    Joined:
    Jan 12, 2009
    Messages:
    3
    Hello all....I am new to this forum and I hope to learn/contribute from all of you

    I am having 2 problems with my 920

    1) I cannot chose the voice option to chose my street/city etc....When I press the lips, it used to prompt "Please state city"....now it doesn't say that and when I speak the volume bar does not move to show that it hears a voice....any ideas? Do i need a firmware upgrade? I bought this second hand and I do not know what firmware it is nor where to find the latest firmware/maps....

    2) What the heck is that button in the back for? I cannot figure it out for the life of me....

    any help would be appreciated!
     
    drksi99, Jan 12, 2009
    #1
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  2. drksi99

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    21,214
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 540; 1535 LIVE; Via 1605
    1. Do you have a computer voice selected?

    2. Are you talking about the silver button with the hands? That's part of the locking device into the mount for the window.

    Or, if the 920 is like my 720 and you are referring to a small rubber like thing, that's a protective cover for an antenna, I think.
     
    dhn, Jan 12, 2009
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  3. drksi99

    drksi99

    Joined:
    Jan 12, 2009
    Messages:
    3

    yes i have the computer voice selected b.c it reads out the street names...it was working before but it stopped now

    as well, where can i update the maps/firmware for this unit?
     
    drksi99, Jan 12, 2009
    #3
  4. drksi99

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    21,214
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 540; 1535 LIVE; Via 1605
    Using Home software.
     
    dhn, Jan 12, 2009
    #4
  5. drksi99

    drksi99

    Joined:
    Jan 12, 2009
    Messages:
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    where do i get home software?
     
    drksi99, Jan 12, 2009
    #5
  6. drksi99

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    8,575
    Location:
    Colorado
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA130
    If you bought that 920 new, in a box, it will have come with a CD. The TomTom Home software is there. It will likely auto-update the first time you use it on a network attached machine.

    If you bought it used without a CD, you'll have to download the TomTom Home software from the tomtom.com website.
     
    canderson, Jan 12, 2009
    #6
  7. drksi99

    cputrdoc

    Joined:
    Apr 1, 2008
    Messages:
    380
    Location:
    San Jose, CA
    TomTom Model(s):
    GO 920T
    Lemme' guess, the lips are grey too, right? Mine does that sometimes too. Try downloading the flash tool. (yes, even though the file name says it's for the 510 and 710 it's intended for the 920 too; I use it once every month or two). The tool won't erase any of your precious data, it just cleans out the cobwebs a bit.
     
    cputrdoc, Jan 21, 2009
    #7
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