tom tom 720 freeze at startup after download upgrade

Discussion in 'TomTom News & Announcements' started by cadr1, May 6, 2009.

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  1. cadr1

    cadr1

    Joined:
    May 6, 2009
    Messages:
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    please i need your help, after i downloaded the upgrade of tomtom home my 720 freeze and is not recognized by my computer, can you help me please?
     
    cadr1, May 6, 2009
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  2. cadr1

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    21,179
    Location:
    Toronto Canada
    TomTom Model(s):
    720; 540; 1535 LIVE; Via 1605
    dhn, May 6, 2009
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  3. cadr1

    cadr1

    Joined:
    May 6, 2009
    Messages:
    6
    after I connect my tomtom to my computer i received an upgrade proposition

    to my TOMTOM HOME SOFTWARE so i did it

    Ater this upgrade I can not connect anymore my TOMTOM to my computer because tomtom

    frezze on the black screen with the tomtom icon.

    WindoWs explorer does not recognize the tomtom memory (internal and external) even if i use

    computer management\disk management i can not see tomtom's memory

    only when i put my sd memory outside the tomtom using an usb SD adapter i can see it with the explorer

    I can not do anything with the internal memory

    I can not format it because i cannot see it i tried to format the internal memory with a software for

    format sd memory but says is write protected

    if i put my sd memory on the gps tomtom work fine wake up fine and route without problem

    but i can not connect to my computer because freeze

    can you help me with this problem please



    when i press on button for a wile i obtain a black screen with a lot information

    that can be useful for you

    HARDWARE TYPE: TOMTOM GO 720
    SUBID (FEATURE) 01: 01 (00000000000000000000.....00)
    BOOT LOADER VERSION S5.5120 CLIST # 281356 RVCT
    CHECKSUM: 3C42
    MEMORY: 64MB
    CLOCKS: 396.000 132.000 66.000
    GPSTYPE : SIRF 3 FFFF
    SD CARD CAPACITY: 3911680 KBYTE
    MMC NAND VERSION (PRV) GHZ 8BITZ(SAMSUNG)
    STARTUP MODE : POWER DOWN
    BLUETOOHT CALIBRATION 0X0024
    TOUCH SCREEN CALIBRATION DATA 76 935 182 830 @ 3300MW
    SECTOR PROTECTION YES
    BATTERY BOOT VOLTAGE 4043 MV
    RTC 00:09:32 01/01/2000



    many thanks in advance
     
    cadr1, May 14, 2009
    #3
  4. cadr1

    jodonho

    Joined:
    Apr 21, 2009
    Messages:
    5
    Location:
    Melbourne, VIC, Australia
    TomTom Model(s):
    Go 950 rev. 855.2884
    Have you tried resetting it? There's a pinhole on the bottom of the GPS. You can use a pin to hit the reset button.
     
    jodonho, May 14, 2009
    #4
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