MyDrive update is stuck on 'updating'

[cgkstevenson]

I'm updating my Via 125. Have already used MyDrive. This time on the latest update it says 'busy do not disconnect' on the MyDrive application , and on the webpage it says it has downloaded the updates to the PC , but is stuck on 'updating device' at 0%

Any thoughts ? Obviously do not want to cause a problem by disconnecting , but I can;t leave it like this forever.

Kill the application with task manager ?

 

[dhn]

See if anything here helps:

http://discussions.tomtom.com/t5/GO...e-troubleshooting-tips-PC-Windows/td-p/442918