John Cleese voice didn't down load after purchase

[reg348]

I recently purchased 2 voices for my Go 600 from TomTom.....John Cleese & Han Solo...but after i down loaded them only john cleese appeared on Sat Nav. I've looked in all files but to no avail....any clues or tips on what to do next

Regards Reg

 

[dhn]

When you connect to MyDrive, what does it show under Content??

 

[reg348]

hi dhn

There are 3 square panels on the left side & above each one is….1-my updates and new items

2-my maps, 3-my speed cameras and that’s about it!!


Regards reg

 

[dhn]

Give CS a call:

United Kingdom
0845 161 0009
or 020 7387 5444
Monday-Friday:
9:00 am to 5:30 pm

 

[reg348]

ok thanks for your help