Tom tom 6200wifi

[Harrynollie789]

Hi my Tom tom 6200 wifi had a few years and it’s starting come n then keeps restarting its self I’ve changed battery but this is still happening pls can anyone help

 

[dhn]

Try a drum reset on the unit by holding the power button about 20 seconds till you hear the drum sounds.

 

[Harrynollie789]

Will do what next if doesn’t work as I’ve changed battery but still doing it so u have to separate screen when changing battery as I didn’t need to

 

[PaulSegy]

I have the same issues on my Go 6200. Started about 5 months ago. Changed the battery but no resolution. Ive tried the drum reset but it does the same.

 

[TrooperJ]

turn mydrive sync 'Off' when you drive

 

[PaulSegy]

turn mydrive sync 'Off' when you drive

Thankyou TrooperJ - someone else has suggested that. I will try that when I next take my car out. Ive disabled sync and can't get it to repeatedly restart on mains charger.

I had a response from TomTom today, to do a factory reset and then restart. I suspect that will have the same effect as turning sync off.

 

[TrooperJ]

See if the same occurs when you drive without using the windscreen/dashboard mount.
directly connecting the device to the USB cable for sometime for testing

 

[PaulSegy]

I had previously tried without the windscreen mount, and it still kept rebooting. That's why I brought indoors to try on a mains adaptor incase it was a noisy supply in the car causing it to restart. I even tried a different USB adaptor and charge cable.

 

[Willy875]

Doing a factory reset is stopping syncing, it's two different things.

Doing a factory reset allows your GPS to do a full restart.

Stopping synchronization allows you to disconnect from Mydrive.

 

[Leebroath]

We had the 6200 also and the device kept restarting, and was a right pain

Ended up binning it, as it was useless when driving and kept restarting

 

[canderson]

Doing a factory reset is stopping syncing, it's two different things.

Doing a factory reset allows your GPS to do a full restart.

Stopping synchronization allows you to disconnect from Mydrive.

Doing a factory reset also kills the stored password needed for syncing, so would have the same impact on the device in that respect.

 

[Willy875]

That's exactly what I'm saying, doing a factory reset or stop syncing are two different things.
Each time we want to stop the synchronization we will not do a reset.