Pro 5150

[sierra3dr]

Hello all,I haven't updated my 5150 for about 5 years. It has been days in "busy repairing your device" status. I am using windows 7 on my desktop and I have version 4.3.6.5021
your advice most appreciated
thanks
Paul

 

[Willy875]

Hi
Have you installed Mydrive connect for Windows 7 https://www.tomtom.com/en_gb/navigation/mydrive-connect/

What happens when you connect it to Mydrive connect?
Is GPS recognized by Mydrive Connect?
Have you tried with another cable?

 

[sierra3dr]

Hi
Have you installed Mydrive connect for Windows 7 https://www.tomtom.com/en_gb/navigation/mydrive-connect/

What happens when you connect it to Mydrive connect?
Is GPS recognized by Mydrive Connect?
Have you tried with another cable?

Hello Willy,thanks for replying...When I connect it to my drive it goes straight into as per picture. I have not noticed whether GPS is recognised,nothing stands out. I'm not too sure if the mini-b cable I have is,came with the Pro 5150,but I am using a cable for a Canon A470