I’m trying to back-up my TomTom onto my iMac (not previously attempted) but TomTom HOME insists that my GO Essential 6” is not connected. It clearly is, and indeed MyDrive Connect is perfectly happy with it, and the TomTom unit automatically fires-up when connected to the iMac ‘power source’.
For reasons I won’t go into here my iMac needs to run OS 10.12.6 (Sierra) and the HOME suitable for that is 2.26.10.0. That version downloaded, installed and launched without problem… except it believes my TomTom is not connected via USB. There is nothing wrong with the USB cable or the physical connection at each end, but I’ve just noticed in another thread that USB3 can be a problem and my iMac does indeed use USB3. Despite this being OK with the MyDrive I have, is this likely to be the problem? I now suspect it is. If so, has anyone any ideas about a solution?
I simply need to back up the data on the TomTom now that I have many, many GPS locations stored. I do at least have those as hard copy, but I wouldn’t want to type all those in again if something went wrong.
According to its serial number the GO Essential also seems to be known by TomTom as GO/GO Camper Tour.
For reasons I won’t go into here my iMac needs to run OS 10.12.6 (Sierra) and the HOME suitable for that is 2.26.10.0. That version downloaded, installed and launched without problem… except it believes my TomTom is not connected via USB. There is nothing wrong with the USB cable or the physical connection at each end, but I’ve just noticed in another thread that USB3 can be a problem and my iMac does indeed use USB3. Despite this being OK with the MyDrive I have, is this likely to be the problem? I now suspect it is. If so, has anyone any ideas about a solution?
I simply need to back up the data on the TomTom now that I have many, many GPS locations stored. I do at least have those as hard copy, but I wouldn’t want to type all those in again if something went wrong.
According to its serial number the GO Essential also seems to be known by TomTom as GO/GO Camper Tour.