950 Traffic device not detected

[wilkiaj]

Hi,

Have a geninue Tom Tom traffic accessory device that won't connect. Plugged the receiver into my 720 and it works fine.
The Tom Tom 950 is not a live version. We don't have this facility in Australia yet. Have tried rebooting, updating to latest files. Have tried Tom Tom direct with no success.
The only icon I have is in the main menu and it is for Live versions only.

Any clues

Alan

 

[dhn]

Are you talking about the rds-tmc antenna? If so, according to the Aussie TT web site, it doesn't seem to be for the 950. See here:

For GO 520 , GO 520 Traffic, GO 540 LIVE, GO 720, GO 720 Traffic, GO 730, GO 730 Traffic, GO 740 LIVE, GO 920, GO 920 Traffic, GO 930 Traffic, GO 940 LIVE, ONE 30 series (new), XL 30 series (new), ONE IQ Routes Europe, ONE IQ Routes Regional, XL IQ Routes Europe, XL IQ Routes Regional, XL Classic, XXL IQ Routes Europe, GO 530, GO 530 Traffic, GO 630, GO 630 Traffic, GO 930

You may wish to give support a call to clarify:

1300 135 604
Monday - Friday: 09:00 - 17:30 AEST