XL 4ET03 Volume 100% Won't Talk

Discussion in 'Technical Support' started by davidg38tomtom, Mar 25, 2013.

  1. davidg38tomtom

    davidg38tomtom

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    TomTom Model(s):
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    My XL 4ET03 model won't talk. The volume is at 100%, but when in-vehicle it won't talk. Every once in a while, I get a noise when approaching a point where it would normally direct you for exits/turns, but nothing I can comprehend. Almost like the speaker is bad or has a bad connection. Trying to find out what my options are ... trash it, repair it (by what means?), other? Thanks
     
    davidg38tomtom, Mar 25, 2013
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  2. davidg38tomtom

    dhn Moderator

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    dhn, Mar 25, 2013
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  3. davidg38tomtom

    Andy_P Moderator

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    We need to find out if it is a voice problem or an 'ANY sound' problem.

    Go to the Manage POI menu, and try setting up a warning for any POI category.
    When you get to the part where you select a sound effect, do you hear it?
     
    Andy_P, Mar 25, 2013
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  4. davidg38tomtom

    davidg38tomtom

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    Additional numbers on the unit are:
    4ET0.002.03 - I think defining the specific model ... AND
    GJ2370B14151 - which I believe is the serial number

    Voice was intermittent at first, seemed to get progressively worse. Now I seem to have nothing. I guess I haven't tried an alternative voice.
     
    davidg38tomtom, Mar 25, 2013
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  5. davidg38tomtom

    davidg38tomtom

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    I don't see/find a Manage POI Menu. I did select a different voice and hear it. I also found my Volume Preferences set to 0%. After playing with the unit, selecting a few recent destinations and planning a route, several times my volume preferences were set back to 0%.
     
    davidg38tomtom, Mar 25, 2013
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  6. davidg38tomtom

    Andy_P Moderator

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    No, that's just an internal TomTom part number, which is why (in our Welcome topic) we ask people not to use them.


    Correct.... which makes it a XL IQ Routes ² (UK name) XL 250 / XL 335/ XL 350 - 2GB TTS (US names)

    If I'd known it was an XL suffix "2", I wouldn't have suggested you check in the Manage POIs menu, as that is one of the few models which DO NOT have the full menu structure.


    But anyway.... is it now all working, but somehow you managed to end up with the volume set to zero?
     
    Andy_P, Mar 25, 2013
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