Ok i dont know why my tomtom ONE wont power up unless its pluged in the charger or the computer. i have also try resting it and it still wont work. any help or suggestion is appercatied.
Hate to ask the obvious, but did you charge the internal battery for the specific length of time before trying?
I also would like to add that you make sure the power button is pressed and held down until you see the splash screen come up. (This is of course after you have charged the battery).
Try a hard reset.
Oh, and I just noticed, your profile says you have a ONE v3??
Hold the reset button for 30 seconds
I think it the v3 when i plug it to my computer it say tomtom ONE v3
tried that and nothing...hmmm
It sounds like a defect, is it too late to exchange?
When it's plugged in, does it indicate it's actually charging the battery?
Does the battery show a full charge?
If you turn it on while plugged in and then remove plug, does it stay on or go off?
What has TT Support suggested?
well guys i just got my tomtom one back today sooner then expected. I was shock that they sent me a brand new one factory sealed. i think its the V3 version havent opened it yet but i will once i get home from work. thanks for all the help guys! oh yea got one more question i order the updated dvd map for my old unit will that dvd still work for my new unit that i have now? or do i have to order another one? or does the actvation code have to match with the unit itself?
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