Whats happening to the picture on my One V4?

[Timtom]

Hello everybody!:wave:

I have a problem. Just replaced a cracked screen, on my One V4 (30 Series), with a screen from a non-working One V5 Iq Routes. Everything works ok, apart from the picture being mis-aligned. Have attached a photo:

Are there any calibration settings, that can correct position of picture, like those used to fix mis-aligned touch panel/buttons.

Any help would be appreciated!:thumb:

 

[canderson]

Oh boy. You're gonna have to really help us here. If I'm not misremembering things ...

The V4 (aka ONE 2nd Edition for Europe, aka ONE Limited Edition for U.S.) was a 3.5" screen. The V5 (aka ONE XL models) was a 4.3" screen. I see that whatever you have received fits the hole, so I don't even know where to start. A ONE 30 would be a "V8" unit with a 3.5" screen.

Best bet so that we don't go completely sideways trying to figure this out -- please advise the first two letters of the serial numbers of your original "V4" unit and the "V5" one you used for spare parts.

 

[Timtom]

THe first two letters on the original "V4" unit are PB and the "V5" are PS.
Just checked on TomTom Uk "Which TomTom device do i have?" page.
Here are the results:
"PB=ONE (30 Series) / 125 / 130 - 1GB"
"PS=ONE IQ Routes / 140 - 2GB"
Can you help with the problem?
Thanks

 

[canderson]

Have you done a reboot on your unit since the screen replacement?

 

[Timtom]

I have! More than once. A Soft-Reset(10 second hold of power button), as there isn't a Hard-Reset button/hole.

Are there any calibration settings you can save to the devices root directory, for correcting the picture position? As you can with the Touch Screen calibration, by inserting calib.data/cal.data into root directory.

Oh, the touch screen is calibrated correctly to the off position picture.

 

[Timtom]

Just tried something. Removed the navcore on the device, reloaded it from TomTom Home Online and ........... still the same.

 

[Timtom]

:wave:
Does anybody have any idea?

 

[Andy_P]

Well there's one possibly obvious answer, but it's not a lot of help.

Maybe you CAN'T replace a cracked screen, on a One V4 (30 Series), with a screen from a non-working One V5 Iq Routes.