Just a quick note to replace a very old topic which said much the same thing... First of all... Welcome! You can use this forum section just to say hi and let us know what you're about, please don't be afraid to start a new topic here or just reply to this post, but if you've got any specific questions, it's best to start a new topic in the relevant section. Don't be scared to do that, we don't bite! --- Also... This forum is now INTERNATIONAL and TomTom models (and model numbers!) differ in different countries. So it's really useful if we can quickly see WHERE you are from and what TomTom you own.... Where you are.... All we need is the country, but feel free to add a city name too if you like. What TomTom you own.... What we need is the name ON THE BOX it came in. Don't expect to find the model name on the unit itself as the details on there are sometimes just a company reference or part number. If you don't have the original box handy, the easiest way to find the exact model name or number is to enter the first two letters or characters of your unit's SERIAL NUMBER (the one right next to the barcode label) into TomTom's on-line "model-finder" tool here (US site) or here if you are in the UK/Europe. --- To add these details to your profile, just click on where it says "User CP" in the grey bar at the top of the forum screen, then click on "Edit Your Details" in the list on the left. (Alternatively, you can get to the same place from "Edit your details" in the "Quick Links" menu in the same bar). You can add as much or as little extra info as you like, but filling in the "Location" and "TomTom Model" (please be accurate here!) boxes near the bottom will really help us to help you. Enjoy!