Hi there,
I know there is a lot of flashing red cross advice, but I think I am having a slightly different issue. I tried to update my TomTom 2nd edition using HOME and since then I have the flashing red cross. I have read extensively online about accessing the device through Windows Explorer (I used Windows Vista - fully up to date) and while my computer recognises the device, when I open the device, it shows no files (I have ensured my file settings have 'Show hidden files and folders' turned on).
In all that I have read, I want to be able to copy the files off the device before removing all the files APART from any of the folders or antitheftw.bmp, lowbatteryw.bmp and splashw.bmp (if present) and then updating it.
However, I can't seem to access any of the files on my TomTom. Any advice would be appreciated.
Other information that might be useful is:
- I am using the TomTom cable
- I have tried using different computers
- When trying to update it I am getting the error message saying it can't create the ttsystem file. This is, however, is when I have put in my SD card (2gb and has been fully reformatted). If I don't have it in I get the message "there is not enough free space on space on your device ( -176kb). The update is 8.2MB, but the device says it has 8.6MB free.
I think I have described all, but if I have missed anything - happy to explain further.
Massively appreciate any help you can give
John
I know there is a lot of flashing red cross advice, but I think I am having a slightly different issue. I tried to update my TomTom 2nd edition using HOME and since then I have the flashing red cross. I have read extensively online about accessing the device through Windows Explorer (I used Windows Vista - fully up to date) and while my computer recognises the device, when I open the device, it shows no files (I have ensured my file settings have 'Show hidden files and folders' turned on).
In all that I have read, I want to be able to copy the files off the device before removing all the files APART from any of the folders or antitheftw.bmp, lowbatteryw.bmp and splashw.bmp (if present) and then updating it.
However, I can't seem to access any of the files on my TomTom. Any advice would be appreciated.
Other information that might be useful is:
- I am using the TomTom cable
- I have tried using different computers
- When trying to update it I am getting the error message saying it can't create the ttsystem file. This is, however, is when I have put in my SD card (2gb and has been fully reformatted). If I don't have it in I get the message "there is not enough free space on space on your device ( -176kb). The update is 8.2MB, but the device says it has 8.6MB free.
I think I have described all, but if I have missed anything - happy to explain further.
Massively appreciate any help you can give
John