USB device not recognized

Discussion in 'General TomTom Discussion' started by 21rouge, Feb 12, 2010.

  1. 21rouge

    21rouge

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    I left my 730 in the glove box for the past week; in very cold weather. I remembered this this morning and brought it in and connected it via its dock to my laptop. (It has the latest maps and the computer has Home 2.7). However the computer no longer recognizes the device i.e Home indicates "No device connected" and Windows Vista gives the message "USB device not recognized". However it appears that with power the 730 works fine i.e. it gets a GPS signal and I can enter a route successfully. Any suggestions? I guess a reset might be in order?
     
    21rouge, Feb 12, 2010
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  2. 21rouge

    dhn Moderator

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    Yep, try the reset with the paper clip.
     
    dhn, Feb 12, 2010
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  3. 21rouge

    21rouge

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    Thanks for the confirmation but I think I will wait until it has fully warmed up.
     
    21rouge, Feb 12, 2010
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  4. 21rouge

    dhn Moderator

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    Not a bad idea.
     
    dhn, Feb 12, 2010
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  5. 21rouge

    Arno Moderator

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    As a general idea, should that happen again, after bringing it in do not plug it in as there may be condensation during the warm up which could lead to electrical shorts .
     
    Arno, Feb 13, 2010
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