Updating TomTom 6200


Joined
Dec 8, 2014
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
I am trying to update my 6200. it is way out of date ie, not showing newish roads that have been open for several years, out of date speed limits on roads (I got a speeding fine and 3 points). When i try to update on WiFi it says there are no updates available.Device is up to date. I cannot get it to update through the computer ie tomtom mydrive connect, It just tells me to go through the WiFi option.
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,332
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
For devices like the 6200 and 620 with WiFi capability, MyDrive Connect only functions as a 'hard wired' way to update your device -- no user interaction with the app itself -- making WiFi unnecessary if it's not available.
That said, there should be updates. What map version do you have now, and what firmware version?

Find map version at (Menu Button) / Settings / Maps / Choose another map (don't choose it, just look to see what you have). Current version is 1040
Find firmware version at (Menu Button) / ? / About

Having established those, and with your device's serial number in hand, I'd be in contact with UK customer support,

02079 490 134
Monday - Friday: 9:00 a.m. to 5:30 p.m.
 
Joined
Feb 19, 2010
Messages
170
Location
Winnipeg
Country
<img src="/styles/default/custom/flags/ca.png" alt="Canada" /> Canada
TomTom Model(s)
Via 1535 TM
Hi
I have a Tom Tom 1535TM. It is ready to be replaced because it’s getting too old.
As far as your problem is concerned, I am just an amateur as far as technical problems are concerned. I would suggest you repost your question on Tom Tom Forums.com in the Technical Support section. There are people there who know all the answers. That’s what I do when I have a problem.
Good Luck
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,332
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
We'll be able to find the posts here, no problem. I had thought to move it to the Tech Support section, but was afraid the OP might wonder where it had gone.
 

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