TTR v1 how to remove the battery

Discussion in 'Technical Support' started by ibisit, Feb 12, 2009.

  1. ibisit

    ibisit

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    I have a Tomtom rider v1.. great unit, however the internal battery is no longer holding charge.

    Tom tom AUS support is not that great and i have sourced a replacement battery, i have the security torx bit but i can't get the back cover off..

    Is there a screw under the device label ?

    Could someone please advise on how to to remove the back cover so that i can install the replacement battery.

    The unit is out of warranty so there is no issue there.
     
    ibisit, Feb 12, 2009
    #1
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  2. ibisit

    dhn Moderator

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    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    Try sending pm's to GAW or canderson, two of our battery experts here. They may be able to help.
     
    dhn, Feb 12, 2009
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  3. ibisit

    Pacific Coaster

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    Location:
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    TomTom Model(s):
    RIDER V2
    I have no experience dismantling a Tom Tom rider, but found this information that may be of some assistance.
    Pacific Coaster


    Tom tom rider - FixYa

    On the rear at the bottom of the unit are 2 hidden screws hidden behind round caps.

    Remove the plastic lugs with a small screw driver to reveal 2 Torx T6 screws.

    Gently split the case and remove the cable running from the rear 4 pin cradle connector to the motherboard at the 3 pin socket.

    Now you can replace the battery easily.
     
    Pacific Coaster, Mar 3, 2009
    #3
  4. ibisit

    wmrose

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    Location:
    southeastern PA
    TomTom Model(s):
    Rider
    Can you please post a follow-up on your success or failure with replacing your TT v.1 battery? I've also located a replacement battery distributor, ad am considering replacing mine soon as well. Thanks in advance...

    Rubber-side down!
     
    wmrose, May 26, 2009
    #4
  5. ibisit

    kimhonor

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    I need a new battery for my TOMTOM Rider and I was wondering where to purchase one? When I called customer support, they only suggest that of course I plunk down another $1000 for a second TOMTOM Rider when my first one doesn't even work properly!
     
    kimhonor, Jul 30, 2009
    #5
  6. ibisit

    dhn Moderator

    Joined:
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    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
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