MOD EDIT: These instructions are out of date, see post #2
many thanks to all ive solved this problem below is the solution
STEP 1 - Download the post code files
- Please download the files by clicking on this link and saving them to your desktop:-
http://www.tomtom.com/updates/zipcodes/Map_875/zip.zip
STEP 2 - Copy the post code files
- Once this file has downloaded, it will be on your desktop, or in whatever location you downloaded them to.
- Double click on it. A window will open with four files in it.
- Now copy the files to your clipboard as per the below instructions:-
In Windows:
• Press and hold the 'Ctrl' button on your keyboard, and then press 'A'. This will highlight all the files
• Again, press and hold the 'Ctrl' button on your keyboard, and then the letter 'C'. This will copy the files to your clipboard, however, you will not see anything happen.
On a Mac:
• Press and hold the command key on your keyboard, and then press 'A'. This will highlight all the files. (the command key has a little apple on it, or a symbol that looks like a square with circles on its edges)
• Again, press and hold the command key on your keyboard, and then the letter 'C'. This will copy the files to your clipboard, however, you will not see anything happen.
STEP 3 - Install the post code files to your device
- Connect your device to your computer and turn it on
- Go into your device and paste the files into the zip folder as per the below instructions:-
In Windows:
• Go to 'Start > (My) Computer'
• Double click on the TomTom drive
• On the top left hand, click on 'File > New > Folder', and call the folder 'zip', i.e. without the quotation marks, all lower case.
• Double click into this folder, press and hold the 'Ctrl' button on your keyboard, and then press 'V'. This will paste the files into the folder
On a Mac:
• Your TomTom drive will be on your desktop. Double click into the drive
• On the Finder bar in the top left hand corner, select 'File > New Folder'
• Call the folder 'zip', i.e. without the quotation marks, all lower case.
• Double click into this folder, press and hold the command key on your keyboard, and then press 'V'. This will paste the files into the folder
Once the files have copied across, please switch off your device. Then disconnect it from your computer and then switch it back on
The post code search will now be working on your device.
You may also find the link useful
http://uk.support.tomtom.com/app/answers/detail/a_id/9852/kw/postcode to download and install postcode files on your device.