Hi My unit start freezing on welcome screen I have tried to restore my unit when it was perfect but no luck. I reinstall the application but again no luck I did it 3 times as i read other tread before .some body help me please.
Hi thanks for your reply but can you tell me what is the emulator? when I connect to home , the icon for operate my one is unactive how can I plan a trip?
Hi I did that , add and delete some address to my favorite and disconnect as you said reset but again freeze on tomtom logo. can you please tell me how this unit work on home but doesnt work on its own? Thanks
Hi
I formatted the unit with win explorer not quick one and then restoed but no luck as you turn it on its freeze again. I am realy stuck is this usual for this model? so why the unit works on home when I click to operate my one.
It appears to be a problem with the hardware of the unit.
Scrambling for a solution now...........
Download the ClearFlash tool from HERE and run it 3 times (the act of installing the application actually does run the program as well, not terrific for user feedback. Try it anyway)/
Then restart the unit. Any better?
If not, in Home's tools-->Mapshare changes-->remove all mapshare changes on the unit and try then.
I used the clearflash tool and restart the unit no luck!!! I didnt get what you mean about remove mapshare change? when I go to tools then mapshre preferences there are four level 1. strict 2.high 3.medium 4.low in the trust level option. which one do i have to chose? or do i have to go to remove correction? please explain as I am not expert. Thanks
I know you said you've done it in your first post, but can you humour me and try reinstalling the software again?
Assuming you have already made that backup with Windows Explorer.
Use Win Explorer to brows the contents of the TomTom.
DELETE all the "loose" files (i.e. the ones that are NOT in a folder, Do not delete any folders or their contents.
Connect to Home and it should offer to re-install the operating system files.
Do that and see if it helps. Tell us exactly what is offered by TomTom Home and what happens when you have installed it.
I did that nothing happens also I went to run and did what you said and windows has finished the correction on file system and again freezed .
So I think I am on the end of the track and my unit wait for a dustbin. Is that true?
Thanks for advise anyway
Hi Andy_p
I did that before as I read in other posts when I install the first application that home offers and then unit doesnt restart aotomaticly so i restarted my self when is boot up again I have been offered for another application which is newer and I installed that and restart again but this time i receive the message my unit is up to date.but still freeze on tomtom logo.
Before my unit hasbeen crash down (3 months ago) i had two backups . one was the explorer back up and one was from home (back up and restore) icon. which one you recommend?
I formatted my unit with explorer then check disk no error then connect to home and they offer me for application . i install that then restart , offer another application(newer) and then after instalation restart again and then home said I am uptodate then disconnect properly from computer restart and again F... freeze .
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