TomTom Via 1535

[ffarrone]

Went to install map update 8.95, the map downloaded, MyTomTom tried to install to GPS, now all I see is no maps installed on GPS. When connected to MyTomTom, I receive message, Something has gone wrong contact customer support. I have searched these forums and TomTom forums, and have tried all of the fixes I could find, with no success. Does someone have a fix, I am reluctant to call TomTom customer support, because I have read that they are no help.
Thanks in advance.

 

[Andy_P]

Unfortunately, with these new models, there is so much that is comntrolled remotely, that you do have to use customer support more then you used to if things go wrong. There's less we can suggest to do yourself.

Among the things you've already tried, have you
1. done a reset (20 seconds on the power switch until the drums sound)?
2. cleared the cache in MyTomTom?
3. prayed to any God(s) you may have?