TomTom Mobile Voice - strange pronunciation!


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Oct 3, 2021
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<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
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Hi! I have been using TomTom Mobile (on a subscription service) for a number of years, and have generally found it to be excellent!

However, there was a recent significant update, and since then, "Serena" seems to be struggling with her pronunciation somewhat! Is she OK? Has she had a stroke? The problem seems to be mainly words with the letter "R" in the middle, for example:

"Parke Road" is pronounced "Par-rrrukkke road"
"Lutterworth" is pronounced "Lutte-rrrrr-wer-ruuth"
And (strangely) "Lawford" is pronounced "Lorrffeeee"!!!

It's a minor irritation, and does give us a laugh at times - but why is this happening? The previous version was fine!
 
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canderson

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Joined
Dec 28, 2007
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11,493
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Colorado, USA
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GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
It's a minor irritation, and does give us a laugh at times - but why is this happening? The previous version was fine!
I'm guessing that you did not just perform an update of a voice - in indeed a voice update was done, but instead, also got a firmware update at the same time? I take it this started immediately after the updates? What version of the app are you running, and on what device?
 
Joined
Oct 3, 2021
Messages
2
Country
<img src="/styles/default/custom/flags/gb.png" alt="United Kingdom" /> United Kingdom
TomTom Model(s)
TomTom Mobile
I'm guessing that you did not just perform an update of a voice - in indeed a voice update was done, but instead, also got a firmware update at the same time? I take it this started immediately after the updates? What version of the app are you running, and on what device?
Yes - I had to do a map update before it would let me plan a route, and it updated the firmware as well. The new version has a different look (which I like) it's just the voice problems!.....

The version on my phone is App Version 3.2.12 (4140). I'm running it on a Samsung Note 8 phone
 

canderson

Moderator
Joined
Dec 28, 2007
Messages
11,493
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
Perhaps dhn can point you to the best section on the corporate site where you may find others with this issue, and can report it there. Sounds to me like a firmware issue - the app seems to be having issues with having enough cpu cycles to get the job done.
 
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