TomTom Home won't install...

Discussion in 'TomTom Home and MyTomTom Software' started by Hecklerboy, Mar 1, 2009.

  1. Hecklerboy

    Hecklerboy

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    I downloaded the latest TomTom Home. When I open the .exe file it ask me if I want to run the program.
    When I say Run. Nothing happens. Any ideas.

    I'm running Windows XP Home
     
    Hecklerboy, Mar 1, 2009
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  2. Hecklerboy

    TomTom125NA

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    This may be unlikely but are you logged in as a limited user / guest?
     
    TomTom125NA, Mar 1, 2009
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  3. Hecklerboy

    mvl Moderator

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    Some security programs (like Cisco security agent) will block running of all exe's that are downloaded from the internet.

    Copy the home install to a fat32 drive (like a sd card or thumb drive), and copy it back. Then try running it. The "downloaded from the internet" tag is in an extended NTFS-only attribute. It will be removed by copying to fat32.
     
    mvl, Mar 2, 2009
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  4. Hecklerboy

    saud

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  5. Hecklerboy

    Tigger4725

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    TomTom Home on win 7

    TomTom Home will not start, this is what it says

    TomTom HOMERuntime.exe failed with error 1058

    Whats this all about, ran great before, did not change anything on the computer
     
    Tigger4725, Feb 22, 2011
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  6. Hecklerboy

    dhn Moderator

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    Try anything in the link in the post above yours?
     
    dhn, Feb 22, 2011
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  7. Hecklerboy

    canderson Moderator

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    A bit of context may be necessary. With no idea what you're running, this turns into a bit of a 'shotgun' exercise. Sure this didn't start after the recent (relatively) update to Home 2.8?

    Are you running a 64 bit Windows system? If so, try executing Home directly from the Start / All Programs area and not from a shortcut of any type before connecting your unit. If you don't see the failure during startup, go ahead and connect your unit and see what happens.

    If you're running Vista, be sure you're running as administrator.

    If on Vista or 7, try setting Compatibility Mode to XP SP3.
     
    canderson, Feb 22, 2011
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  8. Hecklerboy

    Tigger4725

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    Thanks Canderson

    changad the compatibility mode to XP SP3 and it works great.

    tigger4725
     
    Tigger4725, Feb 23, 2011
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  9. Hecklerboy

    paulluciano

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    EQUIPMENT: Dell Latitude laptop. P4, 1.5GB RAM, Windows XP Pro SP3

    PROBLEM: Trying to install TomTom Home software.

    SYMPTOMS: Download the software from the website using IE and FireFox. Double-click on the .EXE icon. Prompted if I want to run the program. Click the "Run" button. Installation immediately fails.

    SOLUTION: Spoke with Tier II help desk at TomTom. Download and install the following from Microsoft's website:

    Microsoft Visual C++ 2005 Redistributable Package (x86)

    On May 1, 2012, this link worked:

    http://www.microsoft.com/download/en/confirmation.aspx?id=3387

    Once this software is installed on your computer, the .EXE will run immediately and the software can be installed.

    NOTES: If you have other versions of the software, this might not help (e.g. 2008 and/or 2010 redistributable). Other applications might be necessary to run the .EXE (e.g. .NET, Java, etc.)

    Regards,

    Paul
     
    paulluciano, May 1, 2012
    #9
  10. Hecklerboy

    dhn Moderator

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    Welcome to TTF.

    Yep, some users have been caught short not having the dot net framework installed.
     
    dhn, May 1, 2012
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  11. Hecklerboy

    paulluciano

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    DHN, do you know what version of .NET is needed?

    Thank you.

    Regards,

    Paul
     
    paulluciano, May 1, 2012
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  12. Hecklerboy

    dhn Moderator

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    I always thought it was 3.5, not 4.0, that was needed,
     
    dhn, May 1, 2012
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  13. Hecklerboy

    canderson Moderator

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    The latest release of Home is perfectly happy with .NET 3.5 here, and (so far) I haven't run into any applications that are screaming for 4.0.
     
    canderson, May 2, 2012
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