- Joined
- Jan 13, 2016
- Messages
- 1
- Country
- TomTom Model(s)
- Go 710
Hi,
Following a car upgrade with inbuilt sat nav which made a Go 710 redundant, my cousin offered it to me.
As far as I can tell the unit has never been updated, map version installed is Western Europe v650.1047 so I was interested in trying to update it - trouble is my computer is a 15 year old G4 Mac running OSX 10.3.9 and although I've installed TomTom Home (v1.3) from the supplied install disc, not much is happening.
I can open TomTom Home and it will see the device when in the docking station but there seems to be zero funcionality, it basically performs as a glorified card reader as I can see the contents of the device and select items to be deleted but nothing else.
I can't even attempt to login as the login button is always greyed out, as is the upgrade button on the device side of the screen.
If I click on My TomTom, the screen changes to the large image of the TomTom screen (which is blank) and I get the warning message at the top of the screen along the lines of 'component is missing for this action, login and we'll try and download it' or words to that effect.
Given the age of the Go 710 and my computer, am I fighting a lost cause expecting to find a TomTom Home version that'll work ?
Is there another way I could get an update (I only need a UK map) via email attachment perhaps that I could load manually onto the TT SD card ?
Many thanks for any suggestions
Following a car upgrade with inbuilt sat nav which made a Go 710 redundant, my cousin offered it to me.
As far as I can tell the unit has never been updated, map version installed is Western Europe v650.1047 so I was interested in trying to update it - trouble is my computer is a 15 year old G4 Mac running OSX 10.3.9 and although I've installed TomTom Home (v1.3) from the supplied install disc, not much is happening.
I can open TomTom Home and it will see the device when in the docking station but there seems to be zero funcionality, it basically performs as a glorified card reader as I can see the contents of the device and select items to be deleted but nothing else.
I can't even attempt to login as the login button is always greyed out, as is the upgrade button on the device side of the screen.
If I click on My TomTom, the screen changes to the large image of the TomTom screen (which is blank) and I get the warning message at the top of the screen along the lines of 'component is missing for this action, login and we'll try and download it' or words to that effect.
Given the age of the Go 710 and my computer, am I fighting a lost cause expecting to find a TomTom Home version that'll work ?
Is there another way I could get an update (I only need a UK map) via email attachment perhaps that I could load manually onto the TT SD card ?
Many thanks for any suggestions