I am using TomTom Home version 1.6 Build 020 (May 15 2007 15:20:37) on a MAC running 10.4.10
Their could be multiple updates to download. But TomTom Home crashes at approximately 74% on the "North_America_2GB (corrections) (308 KB)" update only.
All the other updates download successfully, including POI updates.
Reinstalling TomTom home has not helped.
Is anyone else experiencing this? Has anyone else found a solution?
When I submitted to TomTom support they said, "The issue you are having with home is our server is currently down for updating and this is where the problem lies. You have done nothing wrong with program you are using. At this time we do not have estimated time that the server will be back on line. We appreciate you're patience with this matter."
"No estimated time"????
I was really excited about the purchase of my TomTom but I feel that their support section and overall web site needs allot of work, especially if they are trying to break out in the US market. It in a way feels like a Beta product despite them declaring it isn't. Their lack of "honesty" when it comes to what features work and don't work with what mobile phone and mobile phone service needs to be rectified quickly. Perhaps they should get a liaison to come over to these boards and read what people are having problems with and address them on their web site or even here.
Their could be multiple updates to download. But TomTom Home crashes at approximately 74% on the "North_America_2GB (corrections) (308 KB)" update only.
All the other updates download successfully, including POI updates.
Reinstalling TomTom home has not helped.
Is anyone else experiencing this? Has anyone else found a solution?
When I submitted to TomTom support they said, "The issue you are having with home is our server is currently down for updating and this is where the problem lies. You have done nothing wrong with program you are using. At this time we do not have estimated time that the server will be back on line. We appreciate you're patience with this matter."
"No estimated time"????
I was really excited about the purchase of my TomTom but I feel that their support section and overall web site needs allot of work, especially if they are trying to break out in the US market. It in a way feels like a Beta product despite them declaring it isn't. Their lack of "honesty" when it comes to what features work and don't work with what mobile phone and mobile phone service needs to be rectified quickly. Perhaps they should get a liaison to come over to these boards and read what people are having problems with and address them on their web site or even here.
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