Tomtom gps on screen keyboard misaligned


Joined
Dec 21, 2011
Messages
3
TomTom Model(s)
tomtom gps xl325se
I have a Tomtom gps xl 325se and the touchscreen keyboard is misaligned. Because of that I cannot enter any address. When I type a letter, it takes some other letter.
I have tried resetting to factory settings but it still doesn't work.
Why does this happen and how to fix it?
 
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dhn

Moderator
Joined
Oct 1, 2007
Messages
23,275
Location
Toronto Canada
TomTom Model(s)
Go 50; Go 520
Have you tried rebooting the unit by holding the power button till you hear the drum sounds? How about uninstalling and re-installing the application?

Other than that, don't know what to tell you...........
 
Joined
Dec 21, 2011
Messages
3
TomTom Model(s)
tomtom gps xl325se
If I hold the power down it just switches off. Doesn't reboot. Don't hear any drum sounds like what you're saying.
 
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canderson

Moderator
Joined
Dec 28, 2007
Messages
11,650
Location
Colorado, USA
TomTom Model(s)
GO720, GO740TM Live, GO 1535 Live, Via 1535, Via 1605, GO 52, GO 600, GO 620, GO 630, TomTom Bridge
You need to hold the power button down for a good 20 seconds to be sure.
 
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- et -

Moderator
Joined
Apr 24, 2011
Messages
521
Location
Southern California
TomTom Model(s)
XXL 540, GO Live 1535, GO 620
Time required for a drum-beat reboot

You need to hold the power button down for a good 20 seconds to be sure.
Yup - my experience with TomTom agrees with that number. I have see some people quote 10 seconds, and that may possibly have been correct for some older models, but I have had cause on multiple occasions to time how long I had to hold the button on my XXL540 unit and my Go Live unit to get the drum-beat reboot.

In each case it required approximately 20 seconds to get the drum-beat reboot. I say approximately because I was not using a timepiece but was merely counting "One thousand one, one thousand two, ...", so the actual value was probably 20 seconds, plus or minus 2 seconds.

With best wishes,
- Tom -
 

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