Tomtom go live 1000 battery / screen

[Dennis Tompkins]

I fitted a new battery to my tomtom and I can get start up sound but no visual on screen
please advise.

 

[dhn]

Guess you better check all the connections again.

 

[Dennis Tompkins]

Guess you better check all the connections again.

Thanks for reply
I followed the procedure that I watched on you tube and checked several times to no avail
Hence I am asking for useful advice.

 

[Dennis Tompkins]

Thanks for reply
I followed the procedure that I watched on you tube and checked several times to no avail
Hence I am asking for useful advice.

 

[dhn]

What power was the new battery?

 

[Dennis Tompkins]

What power was the new battery?

To be honest I didn't look but it was specifically for my model.

 

[Arno]

Did you charge the new battery over night before trying to open the device?

 

[Dennis Tompkins]

Did you charge the new battery over night before trying to open the device?

No I didn't because as soon as I connected it the start up sound came on.

 

[dhn]

Well, charge it overnight. Device does not have to be on..

 

[Dennis Tompkins]

Well, charge it overnight. Device does not have to be on..

Ok I'll do that Monday and let you know if that works
Thank you

 

[Dennis Tompkins]

Ok I'll do that Monday and let you know if that works
Thank you

Ok I'll do that Monday and let you know if that works
Thank you

Hi, I put the tomtom on charge this morning at 10 and left it until 6pm but no difference.

 

[dhn]

Bad battery then, I guess.............

 

[Dennis Tompkins]

Bad battery then, I guess.............

ok thanks for you help anyway, cheers.