TomTom GO 620: I look for info

Discussion in 'General TomTom Discussion' started by FoxAdriano, Aug 10, 2017.

  1. FoxAdriano

    FoxAdriano

    Joined:
    Jun 25, 2008
    Messages:
    5
    Likes Received:
    0
    Hi, I'd like to buy a TomTom GO 620 and I'd like to ask some questions:
    1) Is it possible to download the all wideworld maps in the device. Is there enough space? Can I put a 32GB micro SD or only a 16 GB micro SD?
    2) All the world maps are free to download?
    3) Can I download all the wideworld maps whe I use TomTom GO 620 for the first time?
    4) I will have fre update for all the maps in the next time or only those of Europe maps? If it is impossible to make updates of all the maps in the next times maybe it is better to download only that map you need in that precise time.
    Thanks for clear my ideas.
     
    FoxAdriano, Aug 10, 2017
    #1
    1. Advertisements

  2. FoxAdriano

    Arno Moderator

    Joined:
    Jun 3, 2008
    Messages:
    3,034
    Likes Received:
    69
    Location:
    Toronto - Pickering, ON
    TomTom Model(s):
    930; GO 620; Start 63
    Welcome to TomTomForums, Adriano.

    Recommend to use a 32 CB quality card if you want more than Europe and North America at the same time; start downloading any time.
    Downloads and updates are free (they have just now stopped upgrading 11 year and older devices).
     
    Arno, Aug 10, 2017
    #2
    1. Advertisements

  3. FoxAdriano

    FoxAdriano

    Joined:
    Jun 25, 2008
    Messages:
    5
    Likes Received:
    0
    I am in some internation forums and there is a lot of confusion. The blame is of TomTom if everyone interprets it differently. I never believed a such problem. Many guys write the maps are not free (only Europe maps are free). You have to pay to download other maps. Many guys write it is possible to download all the wideworld maps in one time. Other guys write it is impossible because the internal memory and 32GB external memory are insufficient. Many guys write it is impossible to update the maps besides Europe maps in the next time. No one has any clear ideas in the international forums and even the shopkeeper who sells it. In fact I wanted to buy it and he did not want to sell it to me because he had confused ideas. Why does TomTom put fog around itself?
    PS: Maybe are there two different models of TomTom GO 620?

    Are there two different models of TomTom GO 620?
     
    Last edited: Aug 10, 2017
    FoxAdriano, Aug 10, 2017
    #3
  4. FoxAdriano

    Arno Moderator

    Joined:
    Jun 3, 2008
    Messages:
    3,034
    Likes Received:
    69
    Location:
    Toronto - Pickering, ON
    TomTom Model(s):
    930; GO 620; Start 63
    No there are not different models.

    Call TomTom Customer Service

    Italia
    0245281004
    lunedì-venerdì: ore 09:00-17:30 CET
     
    Arno, Aug 10, 2017
    #4
  5. FoxAdriano

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,335
    Likes Received:
    151
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Many of us have both all of North America and Europe loaded at the same time, using the extra uSD card. I even have SE Asia loaded in addition to those. As noted, however, you can't fit all of that into internal memory. The card is needed.

    There are two different models of GO 620, but one of them has maps more specific to trucks and their unique requirements regarding size and road restrictions. A little different map and firmware for that. Doesn't change your issue, though.
     
    canderson, Aug 11, 2017
    #5
  6. FoxAdriano

    FoxAdriano

    Joined:
    Jun 25, 2008
    Messages:
    5
    Likes Received:
    0
    URGENT please. I'm sorry for my urgency. If I cannot download maps I will I send the TomTom GO 620 back and ask back for my money. I need to know how I can download some maps. I have just received the TomTom GO 620 and I don't see that option. There are only Europe map. Now I like to download USA. THnaks for some info.
     
    FoxAdriano, Aug 18, 2017
    #6
  7. FoxAdriano

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,667
    Likes Received:
    408
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    dhn, Aug 18, 2017
    #7
  8. FoxAdriano

    FoxAdriano

    Joined:
    Jun 25, 2008
    Messages:
    5
    Likes Received:
    0
    I thank you for your quick reply. Unfortunately I received a TomTom GO 51o and not 620. It was an error. Monday I will send it back. Thanks.
     
    FoxAdriano, Aug 18, 2017
    #8
  9. FoxAdriano

    Arno Moderator

    Joined:
    Jun 3, 2008
    Messages:
    3,034
    Likes Received:
    69
    Location:
    Toronto - Pickering, ON
    TomTom Model(s):
    930; GO 620; Start 63
    You must download and install on your PC MyDrive Connect.
    Open it and connect your 510 with a microUSB cable

    You must create a user name (usually the eMail address) and a password and then click My Content.
    Tell us what you see there.
     
    Arno, Aug 19, 2017
    #9
  10. FoxAdriano

    FoxAdriano

    Joined:
    Jun 25, 2008
    Messages:
    5
    Likes Received:
    0
    You are kind and I thank you for your reply, but I am not crazy. I paid for TT GO 620 and I want it. I have just sent back it.
     
    FoxAdriano, Aug 19, 2017
    #10
  11. FoxAdriano

    canderson Moderator

    Joined:
    Dec 28, 2007
    Messages:
    10,335
    Likes Received:
    151
    Location:
    Colorado, USA
    TomTom Model(s):
    GO720 GO 740 GO1535 GO1605 VIA1535 GO 600
    Indeed. If you paid for a 620, that's certainly reason for complaint!
    Once you have that unit, you will find that it will do what you need for it to do.
     
    canderson, Aug 20, 2017
    #11
  12. FoxAdriano

    ve1bvd

    Joined:
    Apr 8, 2011
    Messages:
    10
    Likes Received:
    0
    Location:
    Sydney, Nova Scotia
    TomTom Model(s):
    XL350 TM GO 620 with WiFi
    OK, while we are talking about maps and memory cards, I have a question...I just bought a GO 620 and the User Manual, while very specific in most cases, is delightfully vague regarding this particular device and memory cards. It says, in part, "Some TomTom navigation devices have a memory card slot that is located on the side or bottom of the device." I can't see any slot in either location on my device; however, on the bottom is what could have been a slot, but when I try to put a card into it, it does not go into the device. So which is it? Am I supposed to have a slot or not? I was able to load the North American and Europe West maps, but I bet there's not much room left in the internal memory. A removable memory card sure would be nice.

    Phil
     
    ve1bvd, May 20, 2018
    #12
  13. FoxAdriano

    dhn Moderator

    Joined:
    Oct 1, 2007
    Messages:
    22,667
    Likes Received:
    408
    Location:
    Toronto Canada
    TomTom Model(s):
    1535 LIVE; Via 1605; Go 50; Go 520
    That model DOES have a card slot. Look on the bottom of the device. It's probably there. A 16 gb SanDisk class 10 is a good choice.
     
    dhn, May 20, 2018
    #13
  14. FoxAdriano

    Arno Moderator

    Joined:
    Jun 3, 2008
    Messages:
    3,034
    Likes Received:
    69
    Location:
    Toronto - Pickering, ON
    TomTom Model(s):
    930; GO 620; Start 63
    It only goes in one way.
     

    Attached Files:

    Arno, May 21, 2018
    #14
  15. FoxAdriano

    ve1bvd

    Joined:
    Apr 8, 2011
    Messages:
    10
    Likes Received:
    0
    Location:
    Sydney, Nova Scotia
    TomTom Model(s):
    XL350 TM GO 620 with WiFi
    OK, I found it. I was looking at the exposed bottom of the unit. I removed the unit from the base, and lo! there it was! Thanks, Arno.

    I have to say here that the manual is surprisingly sparse with information. Perhaps the manual is generic for all GO units?

    Phil
     
    ve1bvd, May 21, 2018
    #15
  16. FoxAdriano

    Arno Moderator

    Joined:
    Jun 3, 2008
    Messages:
    3,034
    Likes Received:
    69
    Location:
    Toronto - Pickering, ON
    TomTom Model(s):
    930; GO 620; Start 63
    Glad you got the card slot sorted.

    Any questions, fire away.
    Some of us, and others reading, may have some of the answers.
    ;->)
     
    Arno, May 21, 2018
    #16
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.